Privacy policy

Privacy Policy

 Atlas Elixir Ltd, a company registered in the United Kingdom with company registration number 16299496, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect: We collect personal information you provide to us, including your name, email address, phone number, billing and shipping addresses, and communication preferences. Payment information is processed securely by our payment providers. We also automatically collect certain information when you visit our website, such as your browser type, IP address, pages visited, and device information through cookies and similar tracking technologies.

How We Use Your Information We use your personal data to process and fulfill your orders, communicate about your purchases and account, send marketing communications with your consent, improve our website and customer experience, prevent fraud, ensure website security, and comply with legal obligations.

Legal Basis for Processing We process your data based on contract performance to fulfill your orders, legitimate interests to improve our services, your consent for marketing communications, and legal obligations for tax and accounting purposes.

Information Sharing We may share your information with service providers such as shipping companies, payment processors, and email service providers to fulfill our services to you. We may also share information when required by law or to protect our rights, and in case of business transfers such as mergers or acquisitions. We never sell your personal information to third parties. 

Data Retention We retain your order information for 7 years for accounting purposes, marketing communication preferences until you unsubscribe, and website analytics data for a maximum of 26 months.

Your Rights Under UK GDPR, you have the right to access your personal data, correct inaccurate information, delete your data subject to certain conditions, restrict or object to processing, request data portability, and withdraw consent at any time. Contact us to exercise any of these rights.

Cookies Our website uses cookies to remember your preferences, analyze website traffic, provide personalized experiences, and enable social media features. You can control cookies through your browser settings.

International Transfers and Security Some of our service providers may be located outside the UK and EU, but we ensure appropriate safeguards are in place to protect your data. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

Updates and Contact We may update this privacy policy from time to time and will notify you of significant changes via email or website notice. For privacy-related questions or to exercise your rights, email contact@atlaselixir.com.